Over the past few years, I’ve had the pleasure of helping many clients — especially my older clients, get to grips with their smart devices. Whether it’s setting up a smart TV, introducing a Google Nest speaker, or getting a tablet connected to Wi-Fi, my goal is always the same: make things simple, safe, and enjoyable.
I’ve seen firsthand how technology can enrich lives, keep families connected, and even make day-to-day tasks a little easier. So today, I want to share some of the most helpful tips I give to my clients, drawn from even just the last few weeks in homes just like yours.
Getting Comfortable with Your Smart TV
Let’s start with smart TVs. If you’ve bought a TV in the last few years, chances are it’s “smart” — meaning it connects to the internet and gives you access to services like Netflix, ABC iView, SBS On Demand, YouTube, and more.
One of the first things I tell my clients is: don’t worry about using everything. You only need a few features to enjoy your TV. I help people set up a few key apps on the home screen, such as their favourite catch-up channels and maybe a movie streaming service. That way, every time they turn the TV on, it’s easy and familiar.
Tip #1: Use Voice Commands on the Remote
Many smart TV remotes now come with a voice button — usually marked with a microphone icon. I show clients how to hold it down and say things like “Play ABC News” or “Open YouTube.” It’s incredibly useful for those who find on-screen typing tricky or tiring.
This one feature often becomes a game-changer. You don’t need to scroll or tap through menus — just speak. It saves time and reduces frustration.
Tip #2: Rearrange the Home Screen
During a setup, I always help tidy up the home screen. Some TVs come cluttered with apps you’ll never use. I remove the clutter and pin favourites like ABC iView, Netflix, or YouTube to the top. This turns the TV from a confusing gadget into a simple, relaxing experience.
If you’re unsure how to do this, most TVs have an “Edit” or “Customise” option when you scroll over an app. Or better yet — ask someone to help you set it up once and write down the steps.
Tip #3: Set Up Subtitles and Accessibility Options
Many of my clients appreciate subtitles, especially in British dramas or when the sound isn’t quite clear. Smart TVs allow you to turn subtitles on permanently or per show. They also have volume equaliser settings to balance loud music and quiet voices.
I often adjust these settings for older ears: clearer dialogue, slightly boosted treble, and less background noise. These small tweaks can make a big difference to your viewing comfort.
Beyond the TV: Smart Speakers and Why They’re Worth It
After the TV, many of my clients ask about smart speakers — like the Google Nest Mini, Amazon Alexa, or Apple HomePod. Once they’re set up, they’re surprisingly useful:
- Play your favourite music or radio station with a simple voice command.
- Ask questions, like “What’s the weather today?” or “What’s on at the local cinema?”
- Set reminders, such as “Remind me to take my medication at 8 PM.”
One client of mine now starts every day with, “Hey Google, what’s the news?” and listens to the ABC update while making her tea. Another uses it to call her daughter overseas, hands-free.
Tip #4: Use Reminders to Stay Organised
I always recommend using smart speakers for reminders. You just say, “Set a reminder for my GP appointment on Thursday at 10 AM,” and it’ll chime and tell you at the right time.
It’s like having a personal assistant who never forgets. This is especially helpful for keeping track of medications, appointments, or even remembering to water the garden.
Tip #5: Keep It Secure and Private
Many of my older clients are understandably cautious about privacy. Here’s what I always do during setup:
- Mute the microphone on smart speakers when not in use (there’s usually a physical switch).
- Set strong Wi-Fi passwords and change any factory default settings.
- Turn off data tracking where possible in your device’s settings.
Also, I explain that these devices only start listening when you say the trigger phrase like “Hey Google” or “Alexa.” They’re not recording everything — but muting them when not in use adds extra peace of mind.
What About Tablets and Smart Plugs?
Smartphones and tablets are another great tool — especially for video calls with family, reading news, or playing games like crosswords or Solitaire. I usually recommend setting large fonts, simplifying the layout, and turning on “easy mode” or accessibility settings if available.
And if you’ve got mobility issues or trouble reaching switches, smart plugs can help. Plug in a lamp and say, “Turn on the lounge lamp.” Simple as that. No bending down or fumbling in the dark.
Tip #6: Write Down the Basics
I always leave my clients with a printed cheat sheet. It might include:
- How to turn the TV on and off
- How to change the volume
- How to open their favourite apps
- How to use voice commands
- Wi-Fi details (taped inside a kitchen cupboard!)
Keeping these written instructions nearby helps avoid confusion and gives you confidence.
A Final Thoughts
If you’re feeling unsure about smart technology, let me assure you: you’re not alone. The truth is, many younger people don’t understand these devices either — they just press buttons until something works!
Technology isn’t about being “tech-savvy” — it’s about finding ways to make your life easier, more enjoyable, and more connected. Whether you want to watch better TV, hear the news while making breakfast, or video call your grandkids, smart devices can help.
Start with one thing — even if it’s just using voice search on your remote. Try it for a week. Then move on to the next. And if it gets confusing, ask a friend, family member. As always is it gets too much you can always call us on 1300 682 817 or email nathan@hometechassist.com.au for some help.
The truth is, these devices are smart — but they’re only as useful as we make them. And with a few good tips, you can get just as much out of them as anyone else.